Privacy Policy

Loads of Linen and committed to protecting your privacy and deliver practical and transparent policies and procedures compliant with the provisions of the Australian Privacy Principals of March 2014. Any personal information you provide to us will be only used to provide the services you have agreed to. Any information collected from you in order to complete your purchase or make a delivery will only be used for that specific purpose. If you wish to remain completely anonymous you may purchase cash items from our warehouse at Unit 1/21-23 Cheltenham Parade Cheltenham.

We will collect customer information that enables us to deliver superior service to you, the customer. We maintain the name, postal and email address, telephone number, payment and order information of customers when they order from us. The information collected is used for billing and delivery purposes. Once a customer, you may receive periodic newsletters that will keep you up-to-date with new Loads of Linen offerings. You may choose to opt out of this service at any time.

Loads of Linen will keep your personal information confidential and secure. All of your information is kept in a location that is protected by secure services. If you wish to access the information we have on you at any time please contact our Privacy Officer.

We wish to keep your personal information accurate at all times. To help us with this we ask that you inform us of any changes to your information by fax, phone, and email or by visiting our office.

Any personal information that you provide us is private and we will not release such information to individuals or other companies, and in particular to any overseas recipient unless we are required to by law.

If you require any information or have any queries regarding the Australian Privacy Principals March 2014 please contact our Privacy Officer Deb Jackson on 8445 8146 or email at between the hours of 9am and 4pm Monday to Friday.